1
Update on Assignments from Previous Meeting
Follow-up on Previous Meeting Action ItemsTrack the status of assignments from the previous meeting and document actions taken.
| Assignment | Action Taken | Status | |
|---|---|---|---|
Additional Notes
2
Key Performance Indicators
Headline figures for rapid review by departmental and hospital management
Total patients seen
NHIA patients seen
Non-NHIA patients seen
CEmONC patients enrolled
Medical reports issued
NHIA enrollee population
NHIA claims submitted
Clinical procedures
Major achievements / highlights this month
3
NHIA Service Delivery
Monthly NHIA workload and enrollee activity handled by Family Medicine| NHIA Indicator | Total |
|---|---|
| Total NHIA enrollees registered / attached to the facility | |
| NHIA enrollees seen in Family Medicine | |
| New NHIA patients | |
| NHIA follow-up patients | |
| Adult NHIA patients | |
| Paediatric NHIA patients | |
| Male NHIA patients | |
| Female NHIA patients |
4
NHIA Enrollee Trend
Record the total NHIA enrollee population for each month to support trend analysis| Month | Total NHIA Enrollees |
|---|---|
| January | |
| February | |
| March | |
| April | |
| May | |
| June | |
| July | |
| August | |
| September | |
| October | |
| November | |
| December |
5
NHIA Claims Performance
Financial indicator specifically retained for Family Medicine/NHIA reporting| Indicator | Amount (₦) |
|---|---|
| Total value of NHIA claims submitted |
6
HMO / NHIA Operational Monitoring
Focused operational information without the excluded authorisation and outstanding-payment fields| Indicator | Total |
|---|---|
| Number of active HMOs utilised during the month | |
| Number of HMOs with unresolved claims/issues |
Major HMO/NHIA operational issues and action taken
8
Medical Reports & Documentation
Administrative and clinical documentation workload| Indicator | Total |
|---|---|
| Medical reports requested | |
| Medical reports issued | |
| Reports pending | |
| Medical certificates issued | |
| Sick certificates issued | |
| Insurance / HMO reports | |
| Occupational / fitness reports | |
| Other reports |
Remarks
9
Quality Improvement / Clinical Audit
Document improvement activities undertaken during the reporting month| Indicator | Total |
|---|---|
| Audits conducted | |
| QI projects active | |
| QI actions completed |
Audit / QI topic and key findings
Additional Notes
10
Milestone Achievements
Notable Accomplishments This MonthRecord major milestones, service improvements and notable accomplishments reached during the reporting month.
10
Observations & Requests to Management
Escalations & Action ItemsPriority Interventions Required In Order of Urgency
| # | Intervention | |
|---|---|---|
| 1 | ||
| 2 | ||
| 3 |